We’ve assembled some resources to help you keep your workforce healthy. We will add more as the situation develops, so please refresh this page periodically.
message from karen fichuk
It starts with two words: human forward. Here at Randstad, we’ve always made it our mission to connect authentically with you in the ever-changing landscape that is the workplace. Now, amid a challenging time, those two words ring more true than they ever have before. Your health and safety are our top priority, and we’re keeping an eye on this rapidly evolving situation to provide you exceptional service during this pandemic crisis. We will get through this together.
I wish you all the best. Stay safe, and stay healthy.
All the best,
CEO, North America
Executive Board Member
All Randstad branches and corporate locations are working remotely. We believe this step is necessary to contain COVID-19, and if the government requires us to close our branches completely, we will — but our talent specialists will still be available to serve you.
As the situation evolves, we will continue to make updates.
During this period of uncertainty, Randstad is committed to being as transparent with our customers and talent as possible. Please see the answers to frequently asked questions about our policies, practices and plans for dealing with the coronavirus outbreak.
Randstad's top priority is providing a safe and healthy work environment for all. Our executive team has created a coronavirus task force to manage all concerns and issues related to COVID-19, and we'll provide updates as information becomes available and decisions are made.
We're focused on communicating prevention and mitigation steps as recommended by the U.S. Department of Health and Human Services, the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to prevent the spread of the virus.
We also remain committed to working with our clients to address known issues and respond to their business needs, while maintaining a safe, healthy and productive workforce. Our business continuity planning team is monitoring the impact of coronavirus and will make recommendations as the situation develops.
Randstad recruits in a variety of market conditions, including tight labor markets and specialized skill environments. While following guidance from health authorities, we'll ensure our talent continues to meet the needs of our clients and customers in the safest and most effective manner possible.
We recognize employers may have concerns about hiring at this time. Randstad is thoroughly screening candidates and potential hires to ensure your organization and employees are protected.
We work with a large and diverse group of employers, so we’re accustomed to working with each of our clients to respond to their unique needs. We can work with you to develop compliant and pertinent protocols for your work environment while adhering to all applicable laws and health guidelines.
Our dedicated health and safety team is leading our response to COVID-19 and ensuring that we follow the current best practices to keep you and your employees safe.
Absolutely. Randstad is currently vetting all candidates and employees before they are cleared to work for a client. Before candidates start an assignment, they must undergo a thorough vetting process — no exceptions will be made. We're screening for factors including but not limited to:
We're enforcing strict measures to keep our employees and candidates safe. We are enforcing protective measures for our employees and taking added precautions when vetting candidates.
Randstad is promoting responsible behavior among all our workers. We are committed to informing, educating and driving awareness about CDC and WHO prevention guidelines, like social distancing. Additionally, we're working with clients to develop appropriate protocols so that all work environments align with best practices.
Without exception, we are thoroughly vetting candidates before they are cleared to start a work assignment. If you believe an existing employee may have been exposed to the virus or if a situation arises where you need assistance urgently screening a worker for any reason, please reach out to your Randstad contact to access immediate support.
Business travel to at-risk areas identified by the CDC is restricted for all Randstad employees. Non-essential travel has been suspended in the U.S. between now and April 17, 2020. Client-related travel must be approved by the client and Randstad’s business leadership.
Any Randstad employee (internal or talent) returning from personal travel to a restricted country, travel aboard a cruise ship or who had a travel layover in a restricted country is required to provide relevant travel and health information before going to the office or a client site. Individuals may be required to stay at home and self-monitor for symptoms for the CDC-recommended 14 days, depending on their responses.
We require all of our corporate employees and temporary workers to inform their manager or Randstad representative if they contract coronavirus. We will seek necessary voluntary consent to disclose personal information to our clients in this event.
If consent is withheld, Randstad will provide clients with as much information as possible to allow you to take the necessary steps to protect your workforce without violating legal obligations owed to our employees. For example, we will provide information about the date, time and location of the potential exposure, but we may be unable to disclose an employee’s name.
Governments and health agencies are best positioned to determine the appropriate measures that should be followed at this time. We are following recommendations from organizations like the WHO and CDC, and we're adhering to their guidelines for mitigation and prevention. Steps we’re taking include:
If you need assistance implementing emergency health and safety measures to prevent the spread of COVID-19 in your workplace, our team is here to help. For additional information on current best practices we are following, please refer to these organizations:
Randstad maintains a business continuity team whose focus is to assure that all functions of our business remain operational. As the situation surrounding the COVID-19 pandemic is changing rapidly, we have established protocols to follow recommendations from federal and state authorities in a timely manner. We have also assigned local task forces and other advisory groups to ensure we continue to run our business and support our clients and workers in the safest and most effective manner. We will provide updates as necessary.
Please ask your Randstad representative for a copy of our business continuity plan.
In the current climate, we understand that you may feel more comfortable if all your employees, including temporary workers, work remotely. Please contact your Randstad representative to ensure the proper protocols and tools are available and that your temporary worker(s) have the tools they need to be effective remotely. We will do everything in our power to ensure that this transition goes smoothly.
Companies around the world need to act promptly. How senior leaders can take steps to protect their employees, customers, supply chains and financial results. Read here.
Introducing unfamiliar technologies to newly remote employees may expose digital gaps in the workplace so how can you quickly bring them up to speed? Here are three tips to keep your workforce productive and reassured during a time of crisis. Read here.
This epidemic is a wake-up call for companies to carefully review the strategies, policies and procedures they have in place to protect employees, customers, and operations in this and future epidemics. Here are eight questions that companies should ask as they prepare for — and respond to — the spread of the virus. Read here.
With the rapid global spread of coronavirus, companies should focus first and foremost on employee safety. And as they’re reviewing their strategies, policies, and procedures, many leaders are specifically wondering about their legal risk. Not having adequate communicable-illness policies and response plans could expose them to a laundry list of HR-related legal concerns. Read here.
Many organizations, particularly multinationals, have infectious-disease management plans, but the majority do not. Companies need emergency teams headed by a coronavirus coordinator and a cross-functional team that includes HR, legal and information technology. Read here.
If you’re considering what route your company might take—or if you’re an employee trying to predict how your employer might respond to a potential escalation of the virus—here are some specific resources and steps other companies are taking. Read here.
It’s time to make a strategic business plan for the next few months and beyond – when the current situation is in our rearview mirror. You can learn to minimize impact to business operations by registering for Everest Group’s webinar entitled: “Coronavirus – Beyond Hand Sanitizer: Mitigating Business Impact and Uncovering the Positive”. Register here.
Official information and guidance regarding the current outbreak of coronavirus disease (COVID-19). Read here.
Randstad is committed to maintaining safe and healthy workplaces for all our talent, employees and customers — but we can't do it alone. We need your cooperation in reducing the risk of illness for everyone in your workplace. Information about responsible behavior will be shared among our employees and talent in an effort to protect you and other people at your worksite.
If you suspect that you’ve been exposed to coronavirus, don't self-diagnose. COVID-19 presents differently depending on the person. You may display few or even no symptoms. If you may have been exposed, you should immediately:
If you're showing any signs or symptoms of being sick, please stay home and self-isolate for 14 days. Symptoms to look out for include: fever, sore throat, coughing, difficulty breathing, vomiting, diarrhea, severe headaches and ear pain.
If you are sick, or think you may be getting sick, contact your local Randstad representative and/or your client supervisor to report your absence and discuss next steps.
If such a situation arises, please reach out to your Randstad representative to discuss the details, including how long the closure may last. Randstad will also make every attempt to help you find another assignment during the closure.
Each situation is unique based on your location, assignment and other factors. You may be eligible for a leave of absence (paid or unpaid) or sick leave depending on legislation in your location. If you are unsure if you are eligible for leave, please contact your Randstad representative. They will work with you to determine the best option available to you.
The most effective way to stop the spread of coronavirus is to wash your hands often and follow the proper technique. You can follow these guidelines to reduce your risk of infection, and prevent spreading the virus to others:
To contain the spread of coronavirus, we request that you notify your Randstad representative if you believe you may have been exposed to the virus or are showing any symptoms of having the virus. We strongly recommend that you only notify your Randstad representative and direct manager. Please refrain from telling others in your workplace while we reach out to you to investigate.
Yes. Please inform your Randstad representative, your manager and your immediate circle of contacts about future travel plans and travel that has occurred in the past 14 days. We need to know if you have traveled outside the U.S., if a member of your household has traveled outside the U.S., or if you have come in contact with someone who has been diagnosed with coronavirus or is currently (or previously has been) subject to quarantine.
We also ask that you cooperate with requests or questions regarding your travel history. If you have any concerns about a client inquiry, please contact your Randstad representative.
You may be required to provide some form of medical clearance before returning to work. Requirements will depend on your employer and contract. Please contact your Randstad representative to determine what documentation or other information is required before you may return to work.
You should continue to notify your Randstad representative and direct manager of any absences or if you are unable to work.
As containing the spread of coronavirus is of utmost importance. In the event you test positive for COVID-19 or have been exposed to the virus, you are required to notify your Randstad representative and self-isolate for 14 days starting immediately.
You will remain an employee of Randstad, and we will work together to determine the best way for you to return to work. If your previous assignment is unavailable for you to return to for any reason, you will be eligible to apply to other assignments through Randstad.
In some cases, a work from home arrangement may be possible. These arrangements will be made on a case-by-case basis and are dependent upon the company you are assigned to, your job duties, the company’s requirements, technological capabilities and other factors. Please reach out to your Randstad representative to determine if a remote work solution is possible for you.
If you are concerned about hygiene in your work location, please notify your local Randstad representative to determine a solution. If appropriate preventative measures are not in place at your worksite, this is a valid concern that we will address urgently. Examples of improper hygiene in your location may include: the soap dispenser in the bathroom being empty frequently, a lack of hot water, or a lack of hand sanitizer stations in your workplace, among other concerns.
As the situation surrounding COVID-19 is evolving rapidly, we understand your concerns. However, we encourage you to reach out to your Randstad representative to discuss your concerns and if alternate options are available.
If you test positive for COVID-19, you must stay isolated (quarantined) for a minimum of 14 days. Depending on your contract, you may be required to provide some form of medical clearance before returning to work after testing positive for COVID-19.