Randstad Office and Administration

Randstad Office and Administration

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looking to solve a hiring problem? let us help you

what sets us apart?

The staffing experts at Randstad Office and Administration leverage a high-tech, high-touch approach to find the best-fit candidates for your business. This approach combines the latest HR technologies with sharp human insight, enabling us to find talent with the right skills and working styles for your workplace. We have specialists in local markets all across the country. Learn more about how our personalized, consultative approach can help you stay competitive in today's tight hiring market.

areas we support

Randstad Office and Administration specializes in providing employers with the support talent they need for their businesses. Our staffing experts are trained to identify and deliver top talent for a variety of positions, including administrative assistants, executive assistants, contact tracers, customer service personnel, data entry specialists and receptionists.

who is our talent?

We're dedicated to delivering qualified talent for your core business functions — sometimes in as little as an hour. With decades of experience and more than 250 locations around the U.S. alone, you're never far from a seasoned expert who can help your business grow.
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find employees with the skills you need

frequently asked questions

Want to learn more? Check out some of the questions we hear most from companies looking to work with Randstad Office and Administration.

what is randstad's office and administration practice?

We're the division of Randstad US that specializes in office support talent. Our dedicated office and administration staffing experts are focused on identifying candidates with the right skill sets so that we can deliver the very best talent for a wide variety of positions — from administrative assistants to executive assistants, customer service personnel, data entry specialists, receptionists and more.

To go back to the learning center for Randstad's office and administrative practice, click here. For additional related topics, see below.

what sets randstad apart from the rest?

As one of the world's largest staffing firms, we've built a network of qualified candidates and referrals from across the globe, but our local presence is just as strong. We have recruiters in markets all across the country, so when it comes to finding the right office and administration talent for your business, you'll get the specialized support you need. You’ll work one-on-one with a representative who can help you find the best candidates based on their knowledge of your local market trends and conditions, and provide insight into the kinds of benefits and compensation packages that may be most attractive to talent in your area.

To find candidates, we leverage a high-tech, high-touch approach that gets results fast. We use the latest HR technologies to source and interview candidates with experience in the field, then evaluate them based on insight into your business to determine a candidate's level of compatibility with your workplace.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

how does randstad attract high-quality candidates?

We have a large pool of top-class talent in all the fields you’re looking to fill. We’re able to attract better candidates than the competition — and that’s a huge advantage for the companies that work with us. Here’s how we do it:

  • We treat our candidates like people — not numbers — and we work closely with them to ensure they get not only a job they’re qualified for, but one they’ll love.

  • We have relationships with top employers across the country and can help our talent further their careers by getting a foot in the door at highly prized organizations.

Because our talent loves working with us, they’re more engaged at work, which means they deliver more value to your company.

To go back to the Randstad Office and Administration learning center, click here. For additional related topics, see below.

 

 

how does randstad's pricing compare to the competition?

Pricing varies based on a number of factors like the number of candidates you need and the scarcity of the skill sets you’re looking to fill. In general, we set our prices to strike the right balance between quality and value. Considering that the cost of turnover was noted as the most detrimental impact of a bad hire, working with a staffing partner and investing a little up front to get best-fit candidates can actually save you money in the long run.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

how does billing work for randstad customers?

Billing for our services varies depending on the nature of each assignment. But no matter the assignment, our clients always have access to our e-billing system for a streamlined, pain-free payment process.

temporary placement

For temporary placements, billing occurs on a weekly basis. If a candidate gets hired directly, a final conversion invoice is sent before transferring over to payroll.

direct hire

For direct hires, an invoice is sent only when a candidate starts working onsite. Employers then receive a one-time invoice based on a percentage of the candidate’s first-year salary.

temp-to-hire

For temp-to-hire placements, employers are billed hourly only for hours worked by an employee. In addition to accounting for time spent on the job, the bill rate also covers costs related to recruitment as well as payroll, state and federal unemployment taxes.

If you love working with one of our candidates and want to bring them on full-time, you won’t have to wait for a contract to expire. You can hire anytime after making a one-time transition payment based on the number of hours worked by the candidate. 

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

does randstad fill positions same-day?

Yes. Our same-day talent pool is filled with skilled candidates standing by at the ready to come in and take on both temporary and long-term assignments — often in as little as an hour from the initial time of request.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below.

what office and administration roles does randstad fill the most?

Demand for individual positions will vary by season and location. As one of the world's largest staffing firms, we're equipped to fill a wide variety of office and administration positions to meet your talent needs. Our specialists are experts in all things office and administration, so they're trained to find skilled talent across multiple functions — from accounting to customer service and everything in between.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

where are randstad branches in the U.S. located?

We have branch locations in a number of cities across the U.S., much as we have on-demand office and administrative talent available from coast to coast. So we're happy to match you with the right people for your business — no matter where you are.

Click here to find a Randstad branch near you.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

how does randstad qualify candidates?

All of our candidates undergo a rigorous screening and interviewing process to ensure their backgrounds meet the necessary qualifications for the job. In addition to a traditional interview, you can expect candidates to have passed through a:

  • skills test

  • reference check

  • additional behavioral interview

It's not enough to have candidates with the right skills. Considering that 55 percent of companies believe culture and brand reputation are key differentiators, according to Randstad's research, it's critical to source candidates with office environment and company culture in mind, too.

Whatever criteria candidates need to meet in order for you to be confident that you've made the right hire, Randstad has you covered.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below. 

 

how does randstad manage candidates after placement?

If you love one of our candidates and decide to hire him or her directly, that doesn't mean our engagement has to end — in fact, it's the start of a whole new partnership.

We know that every business is different, so how we manage our talent after the fact is largely up to you. If you'd like a more hands-on approach, we can touch base with talent every week, or we can step back and let you take charge.

We've found this collaborative approach to be the best way to monitor employee performance and ensure client satisfaction. It's a win for our customers and a win for our talent.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below.

 

 

how does randstad evaluate candidates' skill sets?

You need talent that's ready to go from day one. That's why we put our candidates through a rigorous skill test to ensure they've got what it takes to succeed.

Our consultants will sit down with you to get an idea of your ideal candidate and develop a customized testing package to filter for the skills you need most. By using industry-leading employee assessment technology to evaluate talent quickly and accurately — and with over a thousand separate skill tests available — we can can find candidates that meet your qualifications, no matter how specialized the skill set.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

can i use randstad even if i don't have a current opening?

When you work with Randstad, you gain a partner equipped to deliver workforce solutions that go way beyond just staffing.

Our experts can help you navigate your business's most pressing workforce challenges with tailored strategies designed to help you improve employee engagement, increase retention and reduce costly turnover.

We can also provide detailed salary information for your industry and local market. With competition for talent at an all-time high, keeping your compensation levels aligned with the overall market is a must for attracting — and retaining — your top performers.

At the end of the day, whatever your workforce needs may be, know that Randstad has the resources and expertise to help you address them.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below.

 

 

can i convert a temp candidate as early as i like?

If you've been working with one of our temp candidates and absolutely love him or her and want to bring them on full-time — why wait? With the talent market tighter than ever, you can't afford to run out the clock.

At Randstad, you won’t have to wait to make your next great hire. We provide you the flexibility you need to make a hiring decision whenever you want — with no need to wait out a contract.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

if i'm unhappy with an employee, how do i replace them?

All of our candidates go through a rigorous screening and evaluation process before being sent to you for consideration. But we also know that sometimes, the unpredictable happens.

In the event that you're unhappy with a hire, we'll step in and evaluate the situation. Issues can often be addressed through intervention, and we're happy to work with employees to resolve common problems.

If, at the end of the day, you still wish to move on, we can take care of the assignment-termination process for you and find a replacement candidate — often in as little as 24 hours.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

how does randstad help clients overcome hiring challenges?

With the hiring market tighter than ever, finding skilled candidates remains a major challenge for our clients. Worse, hiring cycles are lengthening across the board — and the longer positions stay vacant, the greater the cost to employers. 

But even when employers do manage to make a great hire, they're still not out of the woods. That's because employee retention has also emerged as a major concern. In an increasingly tight talent market, employers are forced to provide greater incentives to keep top performers from being snapped up by their competitors.

But that's why we're here. Our clients know that monitoring the job market in today's competitive climate is a full-time job, and that a dedicated partner who specializes in office and administrative talent can help deliver better candidates faster — and at a lower cost — than if they chose to go it alone.

Our extensive talent network allows us to find candidates that may not be available anywhere else, and our high-tech, high-touch approach to staffing ensures that the talent we deliver will be a perfect match for both the position you're looking to fill and the culture of your workplace.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

should i make a direct hire or a temporary one?

The decision to make a direct or temporary hire depends entirely on the individual needs of your business.

If you know a vacancy will last for only a short amount of time — for example, you're finding a replacement for someone on parental leave or preparing for a season of increased demand — making a temp or temp-to-hire placement is ideal. It comes with less commitment and gives you more time to evaluate a candidate to see if they’re the right fit.

On the other hand, if you're primarily concerned about turnover or looking to fill mostly leadership roles, a direct hire may be the way to go. It'll give you access to a larger network of potential candidates and a talent pool that includes both passive and active job seekers.

At the end of the day, whichever path you choose, Randstad will be there to help.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below.

how does randstad conduct pre-employment screenings — and what's the cost?

We know each employer’s needs are different, so we're equipped to handle many kinds of pre-employment screening and testing. And while the exact cost will depend on the nature of the screening, we're proud to provide pre-employment evaluations at a fair price for your market.

From federal and local background checks to a variety of different drug testing options, we administer a multitude of evaluations to give you the peace of mind you need to make a great hire.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

what benefits does randstad offer talent?

We offer robust benefits and compensation packages for all our talent, including:

  • 401(k) plans

  • flexible health benefits allowing candidates to choose services based on their individual needs and budget

  • additional perks like gym memberships, store discounts and more

Our talent also enjoys access to mobile timekeeping technology to log hours and apply for new assignments quickly and easily. By providing benefits that deliver stability and eliminate stressful distractions, our talent is free to focus on the task at hand.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

 

 

finance and accounting support staffing.

Our specialized consultants are experts in the staffing industry and conduct interviews and comprehensive assessments to ensure you get the right people that fit your requirements. Randstad delivers high-quality finance and accounting candidates for the supporting roles that provide results and impact your bottom line. Our staffing experts provide organizations with accounting clerks, credit and collections clerks, payroll supervisors and accounting supervisors.

To go back to the Randstad Office and Administration learning center, click here. For additional related topics, see below.

non-clinical healthcare staffing.

Our non-clinical healthcare staffing provides support professionals to fill a wide range of temporary and permanent roles across a variety of medical facility and patient care settings. Our experts match you with qualified administrative support, front-office and back-office professionals to keep patient-care processes efficient and profitable for your organization.

To go back to the Randstad Office and Administration learning center, click here. For additional related topics, see below.

administrative staffing.

Randstad provides your business with dedicated administrative staffing consultants. Highly trained and qualified, they are experts at identifying quality candidates that fit your company culture and satisfy the nuances of the job. Our staffing experts provide organizations with receptionists, office managers, contact tracers, word processors and executive assistants.

To go back to the learning center for Randstad’s office and administration practice, click here. For additional related topics, see below.

customer service staffing.

When it comes to customer service, you want the best staff to represent your company. We are detail oriented and pay close attention to the quality of our services to ensure customer satisfaction. Our staffing experts provide organizations with call center agents, order processors, data entry operators, contact center representatives and account managers.

To go back to the Randstad Office and Administration learning center, click here. For additional related topics, see below.

how often does randstad communicate with talent?

We check in with our talent at least once a week to monitor their progress and ensure they're happy with their role. We're also available any time if they need to reach out with questions or concerns regarding their new position.

Keeping employee satisfaction high is a win-win for both talent and employers. Satisfied employees are more productive, more engaged and more loyal — that's why we do all we can to keep morale high.

To go back to the learning center for Randstad’s office and administration practiceclick here. For additional related topics, see below.