How much demand is there for general clerks in today's workforce? According to data from labor-market analyst Burning Glass, there were 426,344 general clerk positions posted over the past 12 months, and that number is expected to hold steady into next year. Retail, finance, insurance and healthcare are driving the largest growth for this role, but no matter which industry you're in, it's important to know that competition will be intense as you work to get top general clerks to join your team.
So how do you find a quality general clerk in today's tight job market? Don't worry, we've got you covered. Work through this checklist, and you'll have the perfect general clerk in place in no time:
Ready to dig in and take your recruitment to the next level? Keep reading for more information on how to accomplish these steps.
demand for general clerks is high, with 426,344 positions posted over the past year.
speed up your hiring process
General clerks keep businesses running. They do all the tasks that aren't technically assigned to anyone else and support their coworkers and the business as a whole. So if this role is vacant for long, a multitude of critical tasks may begin to fall through the cracks.
But while you don't want to make a hasty hire, you do want to ensure your hiring timeline is efficient so you don't go any longer than necessary without a great general clerk. Check out this diagram to identify ways you can streamline your recruitment process.
develop a competitive compensation package
The large number of open general clerk positions means that it's more important than ever for employers to know what makes for a competitive compensation package. If it's been a while since you've taken a lay of the land, check out Randstad's 2019 Salary Guide to see what a competitive range is for this role. To get you started, here are the average hourly rates for a general clerk, depending on their experience level:
Keep in mind, though, that the above numbers are just a starting point. An ideal hourly rate can vary greatly based on location, so use our salary calculator to get the most up-to-date data on compensation for your specific area.
identify the top skills for general clerks
As you sit down to write the job description, you need to first think about the skills that are necessary for the candidate to succeed at your company, since a general clerk's duties can vary based on individual business needs. For instance:
- Will this clerk spend a lot of their time interacting with customers? Then you'll need someone with great communication and customer service skills.
- Will they be involved in data entry and invoicing? Then you'll need someone with data management skills and experience in accounts payable or receivable.
Discuss these specific needs with colleagues who will work closely with the new hire, like the executive assistant, receptionist and office manager. And after you've compiled your list, go ahead and break down the skills into two categories: "must-haves" — required skills like customer service and communication — and "nice-to-haves" — like experience with the specific software and digital tools your office uses.
Here are the skills that are in highest demand for general clerks, based on more than 426,000 job postings:
identify "must-have" skills — like customer service — and "nice-to-have" skills — like experience with the specific digital tools your office uses.
write an eye-catching job description
The job description is your first chance to draw a candidate in, so it's vital that you make a great first impression. In order to write an effective one that drives the interest of top candidates, keep these three things top of mind.
1. don't write like a robot
Forget the job descriptions of old, with their stiff language and long lists of generic duties. Instead, make yours an engaging, accurate description of the role and your company's employer brand. You want to show them how awesome it is to work at your company, so offer insights into what day-to-day life is like in this role. Highlight the positive aspects of the company — like its collaborative workplace culture and any opportunities for professional development and training — and give an idea of what the office atmosphere is like and who the candidate will collaborate with most.
Most importantly, write like you're talking to a real person, not to a computer.
2. show how the job is meaningful
Today's job seekers aren't just looking for a paycheck, they want to feel like they're a part of something larger. So no matter what the position you're hiring for, it's important to show how that specific role impacts the company and drives success.
For example, a general clerk contributes great value by helping to keep things running behind the scenes, so talk about how vital the role is to keeping operations seamless, meeting critical invoicing deadlines and helping to lighten their colleagues' workloads.
Candidates will also want to know how this role will help grow their career over the long term, so be sure to put a spotlight on the specific skills they'll be able to develop on the job, like report writing, financial management and cross-team collaboration.
candidates want to find meaning in their work, so show how general clerks positively impact your company and drive success.
3. make it easy to skim
A job description needs to point out the best aspects of the open role and your company while also keeping it digestible and easy to read. Keep in mind that today's candidates will only skim a posting for about 10 seconds before deciding whether they want to dive in and learn more, so when writing your job listing, make it easy for a candidate to quickly get the information they need.
And how do you do that? Be sure to use:
For even more writing tips and insights, read our guide to writing highly effective job descriptions.
brush up on the latest industry trends
With so much growth and rapid technological change in today's workplace, it's important to know the trends that will impact how you hire for your office and administration functions. So, when looking for a general clerk, do your research on what's going on in the field so you know exactly what your company needs to do to attract top candidates.
Here are a few of the key trends to know right now:
- Opportunities for office and administration professionals are steadily increasing, with demand for some roles expected to grow nine percent by 2026.
- The industries driving the most demand for general clerks are retail, healthcare, finance, insurance and manufacturing, so employers in these arenas should expect the fiercest competition when sourcing top talent.
- With tech being increasingly incorporated into everyday office functions — and more companies prioritizing a top-down digital transformation of their business — general clerks will need to maintain strong digital proficiency in order to remain competitive in today's market.
For an even deeper understanding of these trends, read our 2019 guide to hiring trends in office and administration.
the retail, healthcare, finance, insurance and manufacturing industries are driving the most demand for general clerks.
choose your channels to find candidates
When looking for qualified candidates, you can go many different directions. While traditional job boards and internal referrals can be successful, there's also no guarantee that you'll find an ideal candidate quickly. To find someone with all of the skills you're looking for — and fast — it can be helpful to expand your efforts by partnering with a professional staffing firm.
Especially with today's high demand for general clerks, tapping into a staffing firm's pool of prescreened, qualified candidates can help speed up your hiring timeline and ensure you land not just any candidate, but a best-fit candidate.
If you want to streamline your recruitment and get a qualified general clerk in the door soon, reach out to the staffing experts at Randstad to discuss your hiring needs. Or, if you'd like to first browse our nationwide pool of talent to identify the top-notch candidates available in your market, head on over to our Find Employees portal now.