Randstad Non-Clinical Healthcare

Randstad Non-Clinical Healthcare

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what roles do we fill?

From certified coders to claims managers to eligibility specialists and more, Randstad Non-Clinical Healthcare can fill virtually any non-clinical role your facility requires.
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frequently asked questions

interested in learning more?

See the 16 questions we hear most from companies looking to work with Randstad Non-Clinical Healthcare.

where are your branches located?

We have branch locations in cities across the U.S., and our pipeline of skilled non-clinical healthcare talent likewise extends from coast to coast. So we can match you with the right people for your business, no matter where you are.

Contact us to connect with one of our talent experts today.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

can i use your services if i don't have a current opening?

Of course you can! When you work with Randstad, you gain a strategic partner — and that means access to subject matter experts who can support you in myriad ways, not only for staffing needs.

Say, for instance, you're hiring through your in-house HR team, but don't have up-to-date, market-specific data on salary numbers — we're your go-to resource. For everything from business intelligence to organizational change roadmaps, trends impacting your field and the latest employment figures, whatever your talent-related needs might be, Randstad has you covered.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

what benefits do you offer your talent?

Because of our large ecosystem of partnerships, we're able to offer robust benefits and compensation packages to all employees, including:

  • 401(k) plans

  • flexible health benefits, so candidates are able to select services based on their individual needs and budgets

  • great perks like gym memberships, store discounts — and more

Of course, that's just the tip of the iceberg. We also give our employees access to the latest digital tools, like the ability to manage timesheets and scheduling directly from a mobile app, so they can be as flexible and agile as you are.

By providing benefits that deliver stability and eliminate stressful distractions, our talent is free to focus on the task at hand.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

if i'm unhappy with a temp, how can i replace them?

All of our candidates go through a rigorous screening and evaluation process before being sent to you for consideration. But we also know that, sometimes, the unpredictable happens.

In the event that you're unhappy with a hire, we'll step in and evaluate the situation. Issues can often be addressed through intervention, and we're happy to work with employees to resolve common problems.

If, at the end of the day, you still wish to make a change, we'll take care of the assignment-termination process for you and find a replacement candidate fast — often in as little as 24 hours.

To go back to the learning center for Randstad’s non-clinical healthcare practiceclick here. For additional related topics, see below.

how frequently do you communicate with your talent?

We check in with our talent at least once a week to monitor their progress and ensure they're happy with their role. We're also available any time if they need to reach out with questions or concerns regarding their new position.

We view employee satisfaction as a win for talent and employers alike. Satisfied employees are more productive, more engaged and more loyal — that's why we do all that we can to keep morale high.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

what is your candidate qualification process?

All of our candidates are subject to rigorous screening, including background checks, credential verifications and interviews before they'll even be considered for a placement. But we also recognize that each client's needs are unique, so our qualification process can be customized in any number of ways.

Need candidates to pass a drug screening or TB test prior to coming onboard? Done. Interested in a Myers-Briggs test to determine if a candidate's personality is going to mesh with your workplace culture? You got it. Whatever screening candidates need to undergo in order to be successful — and contribute value from day one — we can deliver.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

how do you manage candidates after placement?

If you love one of our candidates and decide to hire him or her directly, that doesn't mean our engagement has to end. In fact, we think of it as the start of a whole new partnership.

We know that every business is different, so how we manage candidates after placement is largely up to you. If you'd like a more hands-on approach, we can touch base with talent every week, or we can step back and let you take charge.

We've found this collaborative approach to be the best way to monitor employee performance and ensure client satisfaction. It's a win for our customers and a win for our talent.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

should i make a direct hire or a temporary one?

That decision really depends on the unique needs of your business. At a high level, of course, there are general scenarios where temp or temp-to-hire placements make sense — for example, if you know a vacancy will last for only a short time, or when you're uncertain about your business needs or the types of candidates you want. Temp and temp-to-hire placements come with less commitment, so you have more time to evaluate candidates and see if they’re the right fit.

On the other hand, if you're primarily concerned about turnover, or if you're looking to fill a leadership role, a direct hire is likely the way to go. It'll give you access to a larger network of potential candidates, plus a talent pool that includes both passive and active job seekers.

Whatever path you choose, we'll help you achieve your goals.

To go back to the learning center for Randstad’s non-clinical healthcare practiceclick here. For additional related topics, see below.

can i convert a temp candidate as early as i like?

Absolutely! Our thinking is that if you've been working with one of our temp candidates and absolutely love him or her, why should you have to wait for our approval? With today's talent market tighter than ever, you can't afford to run out the clock. And we won't make you.

This is also an area where we take a significantly different approach than our competitors, many of whom require that clients keep temp talent on their billing for a minimum of three months, six months — or in some cases even longer! On the other hand, we give you the flexibility to make hiring decisions at any point in the process. There's no need to wait out a contract.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

do you fill positions same-day?

Yes. Our same-day talent pool is filled with skilled candidates standing by at the ready to come in and take on both temporary and long-term assignments — often in as little as an hour from the initial time of request.

We also pride ourselves on our speed and flexibility. So when any kind of course correction is called for, we're always ready to move as quickly as you are. In fact, we can frequently source a replacement and have them ready to go in 24 hours or less.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

what non-clinical healthcare positions do you most commonly fill?

Our recruiting experts have built an extensive nationwide pipeline of qualified, vetted candidates, so we can source for virtually every role in this space. We're always growing our roster of talent and leveraging referrals to connect with new candidates. Below is only a partial list of the positions we commonly fill.

  • accounting clerk

  • administrative assistant

  • AP/AR clerk

  • AP/AR supervisor

  • certified coder/medical coding technician

  • claims manager

  • customer service, insurance

  • data entry operator

  • data entry supervisor

  • director, revenue cycle

  • eligibility specialist

  • front desk receptionist/operator

  • insurance billing clerk

  • insurance claims clerk

  • insurance verification specialist

  • medical billing clerk

  • patient access representative/specialist

  • scheduler

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

i'm a randstad healthcare client. can i work with them for non-clinical roles?

That's entirely up to you — and of course, you're welcome to continue working with the Randstad recruiter you already know and trust. Our clinical and non-clinical teams are tightly integrated, and our only goal is to ensure that you get access to the resources and expertise you need to achieve yours.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

can't my existing staffing partners support my non-clinical healthcare needs?

We can understand why you might think so, but in reality, the answer is "no." As you're well aware, the operational specialists in the healthcare field are vastly different from — and have vastly different specializations than — the administrative general population. To thrive in today's ultra-competitive non-clinical healthcare environment requires reliable access to candidates who are the right fit for your workplace and have a range of highly in-demand and hard-to-source skill sets.

Finding and building relationships with those candidates is what we do 24/7, 365 days a year. What's more, we've been doing it for more than 25 years, partnering with organizations of all sizes and comprehensively solving their talent pain points, no matter how niche or complex. You'll get the support of a dedicated partner who brings together a nationwide talent network and deep domain expertise in your market and field. Plus, we can support all of your clinical healthcare needs as well. In short, we have capabilities that none of your other partners can match.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

how does your pricing compare to your competition?

We aim to strike the right balance between quality and value, and our pricing reflects that. Specifically, our pricing is weighted by factors like:

  • the number of candidates requisitioned

  • the relative scarcity of the candidate skill sets

  • the scope of recruiting efforts

  • state and federal unemployment costs

Bear in mind, too, that your payroll taxes will be taken care of ahead of time when you partner with us — which isn't the case when you work with staffing firms that 1099 their candidates.

Finally, considering the collective impact that turnover, engagement and retention can have on key business outcomes, the modest up-front costs associated with our partnership is frequently outweighed by the money you save in the long run.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

what sets randstad's non-clinical healthcare practice apart from the rest?

As one of the world's largest staffing firms, we've built an unparalleled network — qualified candidates and referrals across the globe, plus expert recruiters who approach your business challenges with local knowledge of your market and field. And our expertise is built from our experience delivering on the talent needs of organizations of all sizes, from massive hospital systems to surgery centers, local doctors' offices and everything in between.

With Randstad's experts in non-clinical healthcare, you'll get the specialized support you need, when you need it. Our high-tech, high-touch approach to staffing is proven to deliver results faster than the competition. We'll work consultatively with you, gaining critical insights into your business to ensure we deliver candidates who are the best fit for you.

To go back to the learning center for Randstad’s non-clinical healthcare practice, click here. For additional related topics, see below.

what is randstad's non-clinical healthcare practice?

Randstad's non-clinical healthcare experts specialize in sourcing administrative and clerical talent for non-clinical healthcare facilities. 

Our nationwide network of recruiters maintain deep knowledge of the talent, tech and trends in your market, so the insights they provide — and outcomes they can drive — go way beyond traditional in-house HR capabilities. At Randstad, we match great candidates with the facilities that fit them best. Plus, we can staff for virtually every function, from patient registration to scheduling, billing, claims management and more.

To go back to the learning center for Randstad’s non-clinical healthcare practiceclick here. For additional related topics, see below.