If you're currently looking to hire an administrative assistant, you may have noticed the crowd of competition around you. According to labor-insights provider Burning Glass, there were a staggering amount of openings for this position over the past 12 months: 431,018 to be exact, with an average of 26 days to fill each role.
This boom isn't overly surprising, since businesses are finding that, with increased automation and the added flexibility of remote worker support, administrative assistants are becoming a more important piece of the puzzle in pushing productivity and efficiency within their organizations.
Administrative assistants wear many hats and can have many roles within a company, which makes it critical to fill this position as efficiently (and quickly) as possible. But how?
Follow this checklist to strengthen your recruitment strategy when it's time to hire your next administrative assistant:1. ensure your hiring process is efficient 2. know what a competitive salary is for the position 3. determine the must-have skills for administrative assistants 4. write an appealing and effective job description 5. understand industry- and position-specific hiring trends 6. identify the best recruiting method for sourcing talent
Ready to dive in and learn more? Let's get started.
1. speed up your hiring process
Administrative assistants are a versatile necessity to the everyday workings of a business. They complete many, many tasks that may seem small, but are ultimately vital to a company's health: providing front-line client and customer service, managing budgets, carrying out any number of important clerical tasks — and more.
And while you don't want to be hasty when it comes to recruiting for such an important role, you do want to be efficient. Take a look at this diagram to help determine where you can streamline your current hiring process.
2. develop a competitive compensation package
In the age of salary transparency and employer-review sites, a competitive wage is the foundation of a strong job offer. Knowing compensation trends and what makes for a strong offering puts you in the driver's seat when determining the amount to pay your employees.
Begin your research with Randstad's 2019 Salary Guide, which offers insights into hiring and salary trends across the nation. And to get things started for you, here are the nationwide hourly wages for administrative assistants, broken down by level of experience:
Averages are a good starting point for evaluating your compensation levels, but do note that a truly competitive pay rate is always relative to the worker's location. Head on over to our salary calculator to access up-to-date, market-specific data on compensation levels for administrative assistants.
3. identify the top skills for administrative assistants
In order to write an effective and alluring job description, you need to know what to look for in a candidate. Exactly what skills and traits are necessary to get the job done efficiently? To get an idea of what skills are needed for this role, it's wise to meet with the hiring manager and anyone the administrative assistant will support.
Remember that these vary from position to position based on your company or team's specific needs. For example, while everyone will need an assistant with mastery of Outlook or other calendar-management tools, not everyone will need an Excel whiz who can create complex pivot tables.
Next, you'll want to sort the skills into two different categories: "hard" skills (those that directly relate to the work administrative assistants do); and "soft" skills (which generally speak to people and social skills). Here are the skills that are most requested of administrative assistants in both categories:
from calendar management to pivot tables and complex expense reports, the skills needed of an administrative assistant can vary greatly.
4. write an eye-catching job description
A job description that's able to grab a candidate's attention and excite them to apply is key. Here are three pointers to remember when it's time to craft an alluring description.
the best job descriptions attract candidates with a sense of purpose and build excitement to be part of the company's success.
To get a deeper look into trends that affect your hiring strategy, read through our 2019 guide to hiring in the office and administration industry.
opportunities for administrative professionals will increase 22 percent by 2026, driven largely by growth in the medical field.
6. choose your channels to find candidates
There are many different routes in which an employer can go about finding candidates for open positions, but not all are going to be the right fit depending on your business's size, recruitment budget and hiring needs. This is especially true when hiring administrative assistants: You need to find someone who's not only right for your specific company, but someone you can truly rely on.
If you've already posted the position to several job boards, asked current employees for referrals and are still coming up short, consider expanding your options by working with a professional staffing firm. Partnering with a staffing agency means getting access to a pool of prescreened, vetted candidates — a great path forward to mitigate the risk of making a bad (and costly) hire.
If that sounds like music to your ears, contact one of Randstad's office and administrative experts today to discuss your administrative support needs. Or if you'd rather peruse your options a bit first, check out the high-quality candidates we have waiting to meet with you in our Find Employees portal.